Step 1: Setup Self-Service Password Reset

What is Multifactor Authentication (MFA)?

Multi–factor authentication is an additional security step used to verify a user’s identity when signing into their Dallas College Office 365 account. After signing in with a username and password, there is a dynamically generated verification code sent by Microsoft to a designated device, for users to input, which provides an additional layer of security.

Setup Self-Service Password Reset

If it is the first time signing in to your Dallas College account, the user may be asked to submit Self-Service Password Reset questions. This is necessary so that the user can recover a forgotten password.

This is the SSPR Self-Service Password Reset Screen.

With the Self-Service Password Reset, you have the option to select how you will recover your password if you forget it.

Step 1:

Click on the blue “Set it up now,” link to begin setting up recovery options.

Note: As a best practice, Dallas College recommends setting up an Authentication Phone first and not Office Phone, Email or Security Questions. Office phone should not be used by students.

Step 2:

Once you’ve set up your recovery option, click “Finish,” to complete the Self-Service Password Reset and to continue to the next step.

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