Step 2: Complete Your Dallas College Financial Aid File

Set Up Your eConnect/Self-Service Account

If your Dallas College file is missing any information, you will receive an email telling you to view a Missing Information Letter (MIL) in Self-Service. Check your email regularly. Sometimes even after you have completed all the steps in the financial aid process, Dallas College will need more information from you. If this happens, we will send you an information request by email. (If you do not receive financial aid funds when you expect to, it may be because we need more information.)

  • Submit official high school and all prior official college transcripts before the deadline.
    • All official college transfer transcripts must be submitted and evaluated by the Admissions Office before financial aid will be awarded and/or disbursed. Please let Financial Aid know when these are in our system so we can request evaluation.
    • You must submit official, final high school transcripts, GED transcripts or equivalent transcripts to Admissions (if applicable).
  • Select a Program of Study (login required)
    • Click Select my Program of Study (Step 2).
    • Select/change your program of study from the menu and submit.

Financial Aid will only pay for classes that are part of your program of study. You must select a primary program of study if you have not done so already. Schedule a meeting with a success coach to discuss Dallas College programs.

  • Set Up Your Student Outlook Email.
  • Check My Financial Aid Status in eConnect for your Satisfactory Academic Progress (SAP) status.
    • We cannot award financial aid until your SAP status is current (updated from your last semester of enrollment).
  • Set Up Touchnet Payment Center Preferences in Self-Service
    • Log in as Current Student and click View My Account and Pay for Classes.
    • Click TouchNet Payment Center and provide your banking information for direct deposit under the link for Electronic Refunds.
    • This is how your funds will be disbursed to you. If no selection is made, the default is a paper check mailed to you. If a paper check is your preference, please make sure there is only one current address on the file with Admissions.
For payment center help, please contact PaymentCenter@DallasCollege.edu, call 972-669-6400 or email Cashiers@DallasCollege.edu. For issues with financial aid disbursements, please contact Heartland/ECSI Help at Heartland.ECSI.net for FAQs and live chat, or call 844-700-0134.
  • Submit all required documents.
    • If you need to submit documents electronically, please do not email them. Please email FinancialAid@DallasCollege.edu to request a secure link to upload documents. You will be sent an email with a safe link so that you can upload your documents securely. The email ‘from’ address will be “FA-Secure” and the ‘subject’ line will say “FA-Secure File is requesting files from you.” Please give us a couple of business days to get this email sent to you. It will be sent to your student email.
    • Please check if your documents need to be notarized before submission.
If you are interested in a work-study position, register in Handshake and review job postings.
 

What’s Next?

Step 3: Accepting Your Award

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Questions? Contact Us

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