Navigating Your New Password:
A Step-By-Step Guide
Students
Are you having trouble logging in to eConnect or your student email account?
Or are you a new student who has not yet set up your DC Online Services password?
Employees
Are you having trouble logging in to myPortal or accessing any of your Microsoft applications (e.g., Outlook)?
If so, you may need to update your password (or create one for the first time).
Follow these step-by-step instructions to set up the DC Self Service Password Reset (SSPR) tool and create a new, non-expiring password.