Satisfactory Academic Progress Standards for 2024-2025

To keep getting financial aid every semester, you must move forward in your program of study. For a quick overview of the standards you are required to maintain, see our Satisfactory Academic Progress flowchart.

Dallas College is required by law to formulate standards to measure a student's progress toward completion of a program of study while receiving financial assistance through federal, state or institutional student aid programs by applying both qualitative and quantitative measurements to academic work (34 CFR 668.34). To comply with applicable laws and accreditation standards, Dallas College has developed a policy describing Satisfactory Academic Progress (SAP) for both applicants and recipients of student financial aid.

The following SAP policy measurements became effective Aug. 24, 2021. These measurements shall be used to determine student eligibility for all need-based and federal Title IV financial assistance unless the terms of a particular grant or funding source state otherwise. All current and returning students, after a lapse of one semester or longer, will be re-evaluated under the current SAP policy. Satisfactory Academic Progress is measured at the end of each payment period of enrollment. Some financial aid programs have specific requirements. In those instances, the program requirements will supersede the general SAP policy stated here.

Each financial aid applicant must select a primary program of study on eConnect (login required) prior to receiving financial aid payments. A student can receive a retroactive financial aid payment for a prior period of enrollment within the payment period or award year only if he or she has chosen a primary program of study prior to the end of the particular period of enrollment. Financial aid funding may not be allowed if the student changes his or her primary program of study for the purpose of extending financial aid eligibility. All previously repeated college-level courses will be calculated in the Satisfactory Academic Progress calculations.

Transfer students must submit official transcripts from all previous colleges attended. If you have an unevaluated transcript with a print date that is more than three years old, you must submit a new one for evaluation. For those who transfer to Dallas College, all previous college transcripts must be received and evaluated by the deadlines listed below. If you are applying for financial aid, please be prepared to pay tuition and fees until financial aid is evaluated based on your transfer request and eligibility.

The deadlines for submitting transcripts for the next term are:

  • Fall: May 1
  • Spring: Oct. 1
  • Summer: March 1

A cumulative grade point average (CGPA) of 2.00 on a 4.00 scale or higher must be attained by the end of the student's first semester of enrollment at the college. This average must be maintained at the end of each subsequent semester for a student to continue to receive financial aid. Students who do not meet this minimum CGPA requirement will be placed on Financial Aid Warning for one payment period of enrollment. If a CGPA of 2.00 on a 4.00 scale or higher is not reached by the end of the warning period, the student will be placed on Financial Aid Suspension.

To avoid exceeding the maximum time frame required to complete a program of study using financial aid, students are expected to maintain a specific completion rate that is known as the “pace of progress." At the end of each period of enrollment, students must have a cumulative passing rate of at least 67% of all classes attempted. Grades of W, WX, E, F and I will be counted as hours attempted but will not be counted as hours successfully passed. Repeating a course will be counted in the completion rate and against the overall maximum time frame required to complete the program of study. Transfer hours accepted toward the student's primary program of study will be counted as both attempted and completed when calculating the pace of progress. With the exception of those students who exceed the maximum time frame, students who do not maintain the minimum 67% cumulative pace of progress will be placed on Financial Aid Warning for one period of enrollment. If a 67% cumulative pace of progress is not reached by the end of the warning period, the student will be placed on Financial Aid Suspension.

A student may apply for and, if eligible, receive financial aid for attempted credit hours that do not exceed 150% of the minimum number of hours required to complete the student's primary program of study. All hours attempted toward the completion of a program of study will be counted regardless of whether financial aid was received or not. Credit hours transferred to Dallas College are counted when calculating the 150% maximum time frame. Once SAP is calculated, students who have attempted 150% of the minimum number of credit hours needed to complete their primary program of study will be placed on Financial Aid SVAL Suspension. Students who are placed on Financial Aid SVAL Suspension may have exhausted their financial aid eligibility to complete the program and may not receive financial aid benefits to complete their primary program of study. Previous hours attempted by a student who has been cleared for a “fresh start" by Dallas College will continue to count toward the student's 150% maximum time frame.

Examples:

  1. For a student completing an associate degree program that requires 60 hours, the student must complete the degree within 90 attempted hours. The student will lose eligibility for additional financial aid to complete the program after 90 attempted hours.
  2. For a student completing a certificate program that requires 32 hours, the student must complete the certificate within 48 attempted hours. The student will lose eligibility for additional financial aid to complete the program after 48 attempted hours.

Students with less than 6 available program hours will be sent a questionnaire to obtain their declared program of study and their consent prior to having their program evaluated for additional available hours. If a student is granted additional hours and they are meeting the other SAP components, their status will be updated to Warning and eligible for financial aid. If a student is determined to be mathematically ineligible or has exhausted all hours granted from the program evaluation, they will have to appeal to determine future financial aid eligibility.

An eligible student may receive financial aid for a maximum of 30 attempted credit hours of developmental/remedial course work. Once the 30-credit-hour maximum is reached, additional developmental credit hours will not be used to calculate the award amount. All developmental and ESOL course attempts and grades are used in the measurement of the pace of progress as well as the cumulative GPA.

The Dallas College Department of Student Financial Resources & Scholarships will review academic records at the end of each period of enrollment and determine each student's Satisfactory Academic Progress status. A student who fails to meet the SAP minimum standards for pace of progress or cumulative GPA but has not exceeded the maximum time frame will be placed on Financial Aid Warning for one period of enrollment. If the student fails to attain the minimum standards for pace of progress or cumulative GPA by the end of the warning period, he or she will be placed on Financial Aid Suspension. As described in the policy above, a student who exceeds the maximum time frame and fails to maintain the minimum standards for pace of progress, cumulative GPA or both will be placed on Financial Aid SVAL Suspension without a warning period. To regain financial aid eligibility, a student placed on Suspension must pay enrollment-related expenses from personal resources until the minimum SAP standards are met. The student's progress will continue to be reviewed at the end of each period of enrollment. Eligibility will automatically be reinstated for the next period of enrollment upon successful completion of a period of enrollment in which the student meets the required SAP standards described in this policy.

A student who exceeds the maximum time frame will be automatically placed on Financial Aid SVAL and will not be eligible for additional financial aid without an SVAL appeal approval. To regain financial aid eligibility, a student can complete the appeal process. To be eligible for a SAP appeal, students MUST make a payment plan. A block will NOT be placed on a student record to hold classes until the appeal is reviewed. If approved, financial aid can be utilized for the approval semester, but a completed financial aid file is required. If denied, a student must pay enrollment-related expenses from personal resources until the minimum SAP standards are met. The student's progress will continue to be reviewed at the end of each period of enrollment. Students determined to have exceeded the 150% maximum timeframe will no longer be eligible for financial aid without an approved SVAL appeal.

Dallas College recognizes that students sometimes encounter circumstances beyond their control that can adversely affect their academic progress. The SAP process will run at the end of the semester, one week after final grades are due. Students will be notified of their current SAP status via email. Students placed on Suspension or SVAL will receive their SAP status notification and appeal application via email, and it will contain the link to complete the SAP appeal process.

SAP appeal deadlines are July 9, 2024, for summer 2024, October 22, 2024, for fall 2024, March 24, 2025, for spring 2025, and July 15, 2025, for summer 2025 by 11:59pm. Failing to appeal prior to the semester deadline will result in automatic denial. SAP Appeal Committee decisions are final; and cannot disputed.

Students must be mathematically able to meet the minimum Satisfactory Academic Progress policy standards by the end of the requested period of enrollment. Aid can only be awarded and transmitted based on eligibility with a completed financial aid file. The maximum time period for this probationary period is one period of enrollment regardless of the student's enrollment. If the student fails to meet the Satisfactory Academic Progress policy by their next period of enrollment, then they will become ineligible for all subsequent terms until either they meet the Satisfactory Academic Progress policy or another successful appeal is granted.

  • All documents pertinent to the appeals process become part of the student's record. The decision of the Satisfactory Academic Progress Appeals Review Committee is final.
  • If a student SAP appeal is approved and they fail to meet all Satisfactory Academic Progress requirements by their next period of enrollment, they cannot be approved for a subsequent appeal for the same reason.
  • Once a student is approved for an SVAL appeal, they will not be eligible for any additional financial aid for a different program.

Examples:

  1. If a student is approved for pace of completion and they fail to meet pace of completion at the end of their approved Warning semester, they cannot be approved for pace of completion again.
  2. If a student is approved for pace of completion and they fail the CGPA component at the end of their approved Warning semester, they can submit and potentially be approved for CGPA in the following semester.
  3. If a student is approved for an SVAL appeal and they complete their program, they will not be eligible for an additional program of study evaluation for additional hours to receive more financial aid with Dallas College.

SAP Appeal Application

  • Students are responsible for payments that become due to the college while an appeal is being considered.
  • Appeals based solely on financial and/or emotional needs without sufficient documentation will not be approved. Work is not considered a hardship since financial aid is viewed as a supplement to student income in order to help reduce the number of hours the average student would have to work in any given week. It is the responsibility of the student to successfully complete all classes enrolled.
  • Students with documented mitigating circumstances will submit their appeal along with supporting documents via the appeal application link emailed to them. Mitigating circumstances include:
    • Active-duty service or other service in the United States Armed Forces or Texas National Guard during a period in which the student was enrolled that attributed to the failure to meet the Satisfactory Academic Progress policy
    • Personal illness or previously undisclosed disability, injury or accident (requires a written statement by a doctor, valid hospital records, accident and/or police report) that affected the student's academic performance
    • Death of an immediate family member or responsibility for the care of someone who is sick, injured or disadvantaged in which the provision of care affected the student's academic performance
    • Natural disaster or declared national, state or local emergency
    • Personal emergencies such as incarceration, homelessness, complications due to pregnancy or childbirth for a student or an immediate family member* can be considered.

*An immediate family member is classified as a spouse, mother, father, son, daughter, mother-in-law, father-in-law, son-in-law, daughter-in-law, granddaughter, or grandson determined by birth, adoption, or marriage.

Suspension students will submit a separate document addressing each of the items below along with any supporting documentation for their appeal application:

  • The circumstance that impacted performance.
  • What steps have been taken to remove the barriers?
  • Describe student educational goals.
  • How does the student plan to achieve success for this semester?
  • Other items of importance

Students with a status of SVAL Suspension will need to meet with their success coach to obtain and complete the Maximum Time Frame (SVAL) Appeal Application form. This form will need to be completed in its entirety and have a signature from the student, their success coach, AND a senior success coach OR associate dean of success coaching.

SVAL students will submit a separate document addressing each of the items below along with their completed Maximum Time Frame (SVAL) appeal application form:

  • The circumstance that impacted performance.
  • What steps have been taken to remove the barriers?
  • Describe student educational goals.
  • How does the student plan to achieve success moving forward?
  • Other items of importance

Incomplete appeals will be denied. Complete appeals will be considered for review.

Example of a Valid SAP Appeal Statement

  • Date: January 2, 2024
  • Name: Jane Doe
  • Student ID: 123456
  • RE: SAP Appeal Explanation Statement
  • What happened:
    I was involved in a car accident on Oct 12, 2023. I was in the hospital for two weeks because of a broken leg. Then I needed to have physical therapy every day for six weeks. This interfered with my ability to attend classes on a regular basis. I was unable to complete the Fall 2023 semester, and this affected my academic progress.
  • What has changed:
    My leg has healed, and I feel confident that I am able to continue my coursework and improve my academic progress. I intend to register and repeat the coursework in the classes that I failed. I will also take a workshop offered thru the Academic Success Center called Second Chance. I will use the assignment planner on the library website to help me stay on track.
  • My educational goals:
    I planned to complete my associate degree in Fashion Degree. I have meet with my Student Success Coach and they have provided me with options for career path. I plan to complete internship by Fall 2024 and complete my degree by May 2025.
  • Attached is documentation verifying my accident:
    • A note from my doctor showing that I was under his care during the above time, and why. The note also shows that my doctor released me to return to school on January 1, 2024.
    • A copy of my hospital bill showing the dates of my stay
    • A statement from my physical therapist indicating my therapy schedule

SAP Appeal Process

  1. SAP process will run at the end of the current semester for students not enrolled. SAP will run for students enrolled in the current semester a week after final grades are due.
  2. Students who move to a status of Suspension or SVAL will receive their SAP status notification and appeal application link via email.
  3. Students moved to Suspension status will complete the appeal application link and upload all supporting documentation there for processing.
  4. Students moved to a status of SVAL or with less than 6 available program hours will need to complete the Questionnaire.
  5. Students that are granted additional program hours and meeting the other SAP requirements will be updated to warning.
  6. Students not granted additional program hours will need to meet with a Success Coach to determine remaining courses and projected graduation. There will be a form students will receive from this meeting with their Success Coach to submit with their appeal application.
  7. Once the appeal application is submitted, applications will be reviewed within 10-14 business days. Students will be notified of decisions via email.

Appeal Decisions

The Satisfactory Academic Progress Appeals Committee will review and notify the student of the decision through the email address on file with the Admissions Office.

  • Appeals that are approved will need a complete financial file to be awarded. The maximum time period for this probationary period is one period of enrollment regardless of the student's enrollment. Students approved for SVAL will be given the amount of time they have to complete their program. Approved SVAL appeals will be reviewed every subsequent semester to ensure students are progressing towards completing their degree in the timeframe specified. If the student fails to meet the Satisfactory Academic Progress policy by their next period of enrollment, then they will become ineligible for all subsequent terms until either they meet the Satisfactory Academic Progress policy, or another successful appeal is granted.
  • For appeals that are denied, the student will not be eligible to receive financial aid funding. To regain financial aid eligibility, the student must pay the expenses related to the enrollment during the next payment periods until all Satisfactory Academic Progress policy requirements are met.

  • Financial Aid OK — Under Financial Aid OK status, a student is considered financial aid eligible, is regarded as meeting Satisfactory Academic Progress standards and can continue to receive financial aid.
  • Financial Aid Warning — Under Financial Aid Warning, a student is not meeting Satisfactory Academic Progress standards for pace of progress or cumulative GPA and may continue to receive financial aid for one period of enrollment.
  • Financial Aid SVAL Suspension — Under Financial Aid SVAL Suspension status, students who have earned the maximum number of credits, or exceeded 150% in total attempted credit hours allowed for their degree program, without earning a degree, students must be excluded from further participation on federal financial aid programs. The determination of whether a student is meeting the Satisfactory Academic Progress standards and, therefore, considered financial aid eligible must be reviewed if the student has not attended Dallas College in the past few years.
  • Financial Aid Suspension — Under Financial Aid Suspension, a student is not considered financial aid eligible and is not meeting the Satisfactory Academic Progress standards for the next period of enrollment.
  • Period of Enrollment — A period of enrollment is equal to one term or semester, with Summer treated as one term for this purpose. For this purpose, Winter term is included as part of Spring term, and May term is included as a portion of the Summer term.
  • Appeal — An appeal is a request for reinstatement of financial aid eligibility following the determination that the student is suspended from financial aid due to their Satisfactory Academic Progress.
  • Questionnaire — A questionnaire is a list of questions used to gather data from students to confirm their declared PPOS and request an evaluation for additional program hours, if necessary.